Troubleshooting

Having trouble with Stremio? You’re not alone — here are the most common issues users face and how to fix them.

Browse the topics below to find a quick solution.

How to solve the black screen problem in Stremio?

One of the potential issues when playing videos in Stremio is the black screen problem, where only audio and subtitles are played. This problem is common on Android devices, such as mobiles, TV Boxes or Smart TVs, because the video contains a packaging codec like MKV. What is the MKV format? MKV is a video format where audio, video and subtitles are packaged separately in the same file. This format allows for content in multiple languages, replicating the experience of a physical Blu-ray disc. ...

Fixing HDR and Dolby Vision Playback Issues in Stremio

Green screen, abnormal colors, or broken video playback when using HDR or Dolby Vision? This guide explains what causes these problems and how to fix them.

Add-ons Not Working

Add-ons may stop working due to region blocks or configuration errors. 🔧 Fixes Use a VPN to bypass regional restrictions. Reinstall the add-on through the Add-on Catalog. Change your DNS (try 8.8.8.8 and 1.1.1.1). Check for updates — outdated add-ons may not function properly. Some add-ons go offline permanently. Try alternatives in the catalog.

Slow Streaming or Buffering

Buffering can be caused by: Low internet speed Limited peer availability ISP throttling 📈 Tips to fix Lower the video quality to 720p or 480p. Try a different add-on with more seeds. Use a VPN — some ISPs throttle P2P traffic. Run a speed test to ensure your internet can handle HD streaming (15+ Mbps recommended).

Stremio Not Loading or Freezing

If Stremio freezes or fails to load, try the following: ✅ Solutions Check your internet connection A slow or unstable network can prevent the app from starting. Temporarily disable your antivirus or firewall Some security tools might block Stremio. Run as administrator (Windows) Right-click Stremio and select “Run as administrator”. Reinstall the app Download the latest version from the official website. Still not working? Consider clearing the app cache or using a VPN if you’re in a restricted region. ...

Subtitle Sync Issues

Subtitles can be out of sync if they don’t match the video source. 🛠 Solutions Adjust subtitle timing using keyboard: Press G to delay subtitles. Press H to make them appear sooner. Switch subtitle source Use the menu to try different subtitles for the same language. Use VLC as an external player VLC has better subtitle handling. Go to Settings > Video Player and select VLC. Make sure your preferred subtitle language is set in Settings > Subtitles. ...